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Welcome
Datacom provides support to schools through a number of agreements negotiated by the Ministry of Education. These include:
• Apple Mac Mountain Lion OS-X Operating System Upgrade
• Microsoft Enrolment for Education Solutions
• Symantec EndPoint Protection AntiVirus
• The ICT Help Desk
Information for these offerings can be found on this page. If you have any queries around these agreements, please email
nzschools@datacom.co.nz.
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Contact Details
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For any re-enrolment and general enquiries:
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Ministry of Education ICT Help Desk for Schools
Phone: 0800 22 55 428
(0800 CALL ICT)
Hours: 8 am – 5 pm, Monday to Friday (except Public Holidays)
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Email:
callict@tki.org.nz
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For any MVLS/SAB enquiries:
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Microsoft
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Website: Click here
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Phone: 0800 444647
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E-Mail: mvlsapac@microsoft.com
For any Tela Laptop Technical Support enquiries:
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INVO Tela Helpdesk
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Phone: 0800 438468
Symantec Antivirus Registration
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Note: if you need to upgrade your existing Symantec Antivirus software contact
(0800 CALL ICT) 0800 22 55 428
Symantec will release new updates and versions of SEP throughout the agreement period.
If your school has already registered for Symantec anti-virus, please call the ICT Help Desk on (0800 CALL ICT) 0800 22 55 428 to obtain information about how to download these software updates from Symantec.
The ICT Help Desk will provide you with a temporary username and password.
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Symantec Antivirus FAQs
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Prices
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Non-Core Price List - Schools (pdf)
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Rights
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Microsoft Licensing Product Use Rights Worldwide (doc)
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